We have been alerted that several members received phone calls stating their card had been deactivated or that their card was compromised. The caller proceeds to ask for the card number and other personal information. This is not a breach of our data. The fraudsters are using technology to automatically dial numbers in our area. Never disclose your debit or credit card account number or any of your account numbers to anyone over the telephone. The credit union will not ask you for this information. If you have any questions, please contact our phone center at 541-884-1376.
Important Message Regarding Target Store Credit Card Breach:
If you shopped in store at Target between November 27th and December 15th, you should check your account for any suspicious or unusual activity. If you see something that appears fraudulent, Target REDcard holders should contact Target at 1-800-440.5317. If you used your Pacific Crest Federal Credit Union debit or credit card, please contact the credit union at 541-884-1376 or toll free 1-800-570-0265.
Attention Debit Card Users:
Monday, October 7, 2013
Pacific Crest Federal Credit Union has received numerous Fraud Alerts notifying us of fraudulent debit card activity in approximately four states and one foreign country. Counterfeit debit cards are being used. In order to protect our credit union and our members, we are blocking signature transactions from the following states: Alabama, Georgia, New York, and Texas as well as the countries of France, India and Brazil. Our members living in or traveling in those areas can use PIN transactions on their cards. Our members can use normal debit card transactions in Oregon and other states that are not blocked. We are hoping this will only need to be a temporary measure to protect our members. We will keep you informed as we learn of additional information. (Keep in mind that your Pacific Crest Visa credit card will work for any signature transactions. This alert is only for the debit card and does not affect your Pacific Crest Visa card.) Thank you for your patience.
Don't Tax My Credit Union!
Visit DontTaxMyCreditUnion.org to take action and protect tax-exempt status for credit unions!
Click Here To View Video.
Mobile Banking Step By Step Instructions
Dear Credit Union Members. We are happy to announce that we now have mobile banking available. Please click here for step by step instructions.
Ronald McDonald Family Room
Please help your credit union support your community! Pacific Crest Federal Credit Union is collecting supplies and donations for the Ronald McDonald Family Room located in Sky Lakes Medical Center. We will be collecting items through the month of February. Click here for more information regarding the Ronald McDonald Family Room and here for a list of needed items. Thank you for supporting your credit union and your community.
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